Questions & Answers
Frequently Asked Questions
Have questions about Bark'N Berry, dog ice cream, boutique shopping, events, or bookings? Find helpful answers below.
1 🍦 Dog Ice Cream Do you sell dog ice cream online?
No. Our dog ice cream is an in-store experience only. We do not ship or sell dog ice cream online so we can keep the experience fresh, safe, and fun for every pup.
2 🐶 Dog Ice Cream Is the ice cream safe for dogs?
Our dog-friendly treats are created with pups in mind. If your dog has allergies, sensitivities, or dietary restrictions, please ask our team before ordering.
3 📍 Visit Do I need an appointment to visit Bark'N Berry?
For regular in-store visits, appointments may not be required. For special events, photoshoots, private bookings, or limited-time experiences, booking ahead is recommended.
4 🛍️ Shopping Can I shop boutique products online?
Yes. You can shop selected boutique products, treats, accessories, apparel, collars, leashes, and gifts online through our store.
5 🎉 Events How do pre-set events work?
Pre-set events are scheduled for a specific date and time. Customers reserve their spot by purchasing a ticket or booking the event online before attending.
6 📸 Bookings How do photoshoot time slots work?
Photoshoot bookings use available time slots. You choose a date and time, reserve your spot, and arrive at your scheduled time for your pup’s photo session.
7 🐾 Events Can I bring more than one dog to an event?
Please check the event details before booking. Some events may allow multiple dogs, while others may have space limits or one-dog-per-slot requirements.
8 💜 Support Who can I contact if I have questions?
You can contact us through our contact page. We are happy to help with store visits, product questions, events, private bookings, and photoshoots.